Privacy policy
Last updated: 12 November 2026
This policy describes how LD PLUS SERVICES (SIREN 102698487) collects and processes the personal data of site visitors and clients, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act (loi Informatique et Libertés).
1. Data controller
The data controller is LD PLUS SERVICES, represented by its President, LE TRIONNAIRE Loic André.
Registered office: — Email: contact@ldplusservices.com
2. Data collected
- Contact and project form: surname, first name, email, telephone, postcode, project description.
- Browsing data: anonymised audience measurement (if you accept cookies), see the cookie policy.
- Contractual data (clients): contact details, quote and site details.
3. Purposes and legal bases
- To respond to your requests and prepare a quote — legal basis: legitimate interest and pre-contractual steps.
- To perform the works contract and ensure follow-up — legal basis: performance of the contract.
- To comply with our legal obligations (invoicing, warranties, insurance) — legal basis: legal obligation.
4. Data retention
Prospecting data is kept for 3 years after the last contact. Contractual data is kept for the period required by the statutory warranties (up to 10 years for the decennial warranty) and by accounting and tax obligations.
5. Recipients
Your data is not passed on to any third party for commercial purposes. It may be shared with our subcontractors and partners solely for the performance of your project (craftsmen, aid agencies, insurer, banking institution for the eco-PTZ), and with our technical service providers (host).
6. Security
We implement appropriate technical and organisational measures to protect your data against any unauthorised access, loss or alteration.
7. Your rights
In accordance with the GDPR, you have the right of access, rectification, erasure, restriction, portability and objection regarding the processing of your data. You may exercise them by writing to contact@ldplusservices.com.
You also have the right to lodge a complaint with the CNIL (www.cnil.fr).
8. Changes to the policy
This policy may be updated; the date of last update is shown at the top of the page.