General terms and conditions of sale — works
Last updated: 12 November 2026
These general terms and conditions of sale (GTCS) apply to all works and material supply services carried out by LD PLUS SERVICES (SIREN 102698487). They supplement the quote accepted by the client.
1. Quote and formation of the contract
Each project is the subject of a detailed quote provided free of charge: nature of the work, description of materials, unit prices and total amount including VAT, provisional completion time. The contract is formed by the client's signature of the quote, accompanied where applicable by the handwritten mention "bon pour accord" (agreed).
2. Price and payment terms
Prices are firm, expressed in euros including VAT. The payment schedule is set out in the quote and complies with the provisions of the French Consumer Code:
| Stage | Terms |
|---|---|
| Deposit on signature | May not exceed 30 % of the total amount including VAT. |
| Interim payments | Staged according to site progress, in proportion to the work completed. |
| Balance | Paid on handover of the work, after resolution of snags. |
No full payment may be demanded before the work is finished.
3. Completion times
The intervention time and the provisional duration of the work are stated in the quote. Any change to the schedule is notified to the client. In the event of unforeseen additional work, an amendment to the quote is proposed before any execution.
4. Right of withdrawal
For any contract concluded at a distance or off-premises, the consumer client has a 14-day withdrawal period from signature, without having to give any reason. If, at the client's express request, the work begins before the end of this period, the client remains liable for the amount corresponding to the services already performed.
5. Obligations of the parties
The client undertakes to guarantee access to the site and to leave the premises free and watertight. LD PLUS SERVICES undertakes to carry out the work in accordance with the rules of the trade, with qualified staff and compliant materials, and to ensure the site is cleaned.
6. Handover of the work
Handover is joint: the client and LD PLUS SERVICES together note the state of completion and draw up, where applicable, the list of snags. The balance is due on handover, after the snags have been dealt with.
7. Statutory warranties
The work benefits from the statutory builders' warranties:
- Completion warranty — 1 year: repair of all defects reported at handover.
- Proper functioning warranty (two-year) — 2 years: replacement of faulty equipment.
- Decennial warranty — 10 years: repair of damage compromising the structural soundness of the work or making it unfit for its purpose.
These warranties are covered by our decennial insurance, the certificate of which is available on request (see the Compliance page).
8. Insurance
LD PLUS SERVICES holds professional liability insurance and decennial insurance in line with regulatory obligations.
9. Disputes and applicable law
These GTCS are governed by French law. In the event of a dispute, an amicable solution is sought before any legal action. The consumer may have free recourse to a consumer mediator.